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Reach Achieves Remarkable Efficiency with Lexzur

Slashing Time and Costs

Taryn Hinton

Head of Legal at Reach Digital Health

Reach Digital Health has consistently pushed the boundaries of global health innovation, with employees across South Africa, Mozambique, Uganda, Serbia, the UK, and Nigeria. Providing essential health information via WhatsApp to over 100 million users presented significant challenges in managing legal and contractual operations. Taryn, with her deep understanding of the non-profit legal environment and how to apply it in the context ofReach’s mission and operations, recognized the need for a solution to streamline workflows, ensure regional compliance, and maintain up-to-date information on funders, partners, and subgrantees for due diligence and strong corporate governance.

Industry

Nonprofit

Health Tech

Location

Africa &

Europe

Product

Lexzur Core &

Contra

Started Using Lexzur

September,

2023

Background and Challenges

As Head of Legal at Reach Digital Health, Taryn Hinton is part of a diverse and dynamic team committed to advancing global health through innovative technology. Managing the legal and contractual demands of a South African and US based non-profit both with global reach and with operations spanning multiple countries, was no small task. Documents were scattered across platforms like Google Drive and AWS, complicating visibility and compliance. Taryn saw the urgent need for a solution that could centralize operations, streamline workflows, and provide comprehensive oversight of all ongoing projects.

Seamless Implementation and Measurable Results

Lexzur was swiftly integrated into Reach’s workflow, effectively helping Reach to ensure we comply with the highest standards of data protection and we centralise the legal function away from more generally accessible systems like Google Drive. This centralized platform provided a 360-degree view of all projects, ensuring nothing fell through the cracks. Taryn Hinton emphasized the transformative impact of Lexzur on Reach’s operations:

“Managing documents across Google Drive was challenging. Lexzur gives us 360-degree project and funder visibility, ensuring legal compliance, speeding up responses, increasing team member accountability and ultimately saving money, time and lives. The automated reminders for termination and deliverables have been game-changers, allowing us to track deliverables effortlessly and ensure that we never find ourselves ‘out of contract’”

Key Features Driving Success

Several key features of Lexzur played a pivotal role in supporting Reach’s success:

360-Degree Visibility

Provided comprehensive oversight of all projects, facilitating efficient management and tracking.

Automated Reminders

Ensured timely action on termination dates and deliverables, streamlining operations.

Document Standardization

Enforced consistent documentation across projects, enhancing legal compliance.

“Managing documents across Google Drive was challenging. Lexzur gives us 360-degree project and funder visibility, ensuring legal compliance, speeding up responses, increasing team member accountability and ultimately saving money, time and lives. The automated reminders for termination and deliverables have been game-changers, allowing us to track deliverables effortlessly and ensure that we never find ourselves ‘out of contract’”

Overcoming Operational Challenge

Lexzur’s integration of Core and Contra provided a unified ecosystem that streamlined communication and legal operations at Reach. Core acts as a central hub for all project data that is legal in nature. Core also allows Project Managers access to specific and streamlined legal data relevant to the projects that they manage and ensures accountability for deadlines, deliverables and payment requirements. Contra facilitates efficient contract management.

Beyond Legal Technology

For Taryn and Reach, Lexzur became more than just a legal tech tool; it became a legacy project because it was possible to uphold the integrity and inherent “know-how” in each project regardless of staff turn-over or the hiring of a new project manager thus ensuring continuity and seamless operations across the team. A kind of “plug-and-play” where a new team member could seamlessly pick up where the last member left off. The platform’s flexibility allowed Taryn to grant or remove access permissions in-house so that Reach could uphold its high standards and operational efficiency.

Maximizing Efficiency with Lexzur

By adopting Lexzur, Reach experienced a transformative shift in its legal operations. The centralized data management also enabled streamlined collaboration across teams, eliminating information silos that had previously hindered efficiency.

Unmatched Support and Training

Reach has praised Lexzur’s exceptional support, particularly noting their responsiveness and proactive development of features tailored to Reach’s specific needs. Taryn found the support team’s dedication instrumental in customizing Lexzur to fit Reach’s unique operational requirements.

“The support team has been exceptionally responsive and available, consistently addressing any queries or concerns we’ve had about the system or its features.”

Conclusion: A Partnership for Success

The collaboration between Reach and Lexzur highlights the power of innovative legal technology to enhance and streamline operations. By addressing document management challenges and ensuring legal compliance, Lexzur has become an indispensable tool for Reach, enabling the organization to continue achieving its global health technology goals with even greater efficiency.

For further information on how Lexzur can transform your legal operations, please visit Lexzur’s website.